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Ticket/Iptay Question
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Ticket/Iptay Question


Jul 10, 2014, 12:38 PM

This spring when I purchased my season tickets through IPTAY I added an extra ticket for my son. They told me that it would not be guaranteed to be with my others, but when tickets assignments came out, if I didn't want the extra ticket I could return it. When I just spoke to IPTAY, the rep told me that I would have to wait until the tickets were mailed in August and then bring the tickets in person to the office to get a refund. Has anybody else had to do this before. Thanks.

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Re: Ticket/Iptay Question


Jul 10, 2014, 12:40 PM

So you have a random single ticket that isn't with the rest of your bloc? That seems pretty idiotic. Why would they do that?

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They say in the rules that if you


Jul 10, 2014, 12:46 PM

Request extra tickets but don't want to move that they can not guarantee you a seat.

Nothing sneaky about it. They even told the guy this could happen.

Why they are waiting to refund the ticket i don't know.

Maybe they want him to wait to see if some one near him bails on their tickets.

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Geville Tiger on Clemson football , "Dabo's only problem is he has to deal with turd fans questioning every move he makes.”


Re: They say in the rules that if you


Jul 10, 2014, 12:50 PM

At this point they won't tell me if I have 3 together or 2 together and 1 single. It just seems silly to make me wait until August and then drive up to the ticket office for a refund instead of telling me my seats aren't together and letting me get a refund over the phone.

I've got pretty good seats now and if I wanted to guarantee them together I could have possibly gotten moved into the upper deck and probably would have lost my current seats.

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Re: They say in the rules that if you


Jul 10, 2014, 1:01 PM

You will get an email before then letting you know where your seats are. Did you happen to ask when this email will be sent out or maybe you could call back and ask. Good luck.

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Last year the email went out on July 22. Online, my order history says


Jul 10, 2014, 1:49 PM

tickets were printed on July 3. But the ticket office has removed the ability for their customers to see exactly what seat assignments they now have until they decide it's a good time for you to know. Because, something.

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"Anybody that says Coach Brownell is the best coach to come through Clemson is going to start an argument." -JP Hall


Re: Ticket/Iptay Question


Jul 10, 2014, 1:09 PM

When we added our kids tickets there was a chance we were going to have to give up our current seats. They have to be able to get you in an area where the amount of seats requested are available. Luckily they were able to give me three seats directly behind our 2 current seats. Call them, they will work with you.

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***FYI, last year ticket assignments were emailed on July 22***


Jul 10, 2014, 1:09 PM



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"Well, other than that, Mrs. Lincoln....how was the play?"


IPTAY and the ticket office have always been very great.


Jul 10, 2014, 5:06 PM

They have always helped me when I have needed them.

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