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Topic: Why is ACCN available only in certain markets on Spectrum
Replies: 3   Last Post: Sep 4, 2019, 7:38 AM by: EssoClub2®
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74TIGER

Why is ACCN available only in certain markets on Spectrum


Posted: Sep 3, 2019, 9:58 PM
 

WHat's their excuse

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KB69Tiger®

Re: Why is ACCN available only in certain markets on Spectrum

[1]
Posted: Sep 3, 2019, 10:32 PM
 

In many areas Spectrum left its customers on their old Time Warner TV lineup and fee schedule. To get the ACC Network I had to get Spectrum to change me from TW to the Spectrum lineup which has the ACC Network.

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ColumbiaTiger66

Re: Why is ACCN available only in certain markets on Spectrum


Posted: Sep 4, 2019, 7:28 AM
 

In some areas (Western US), not only does the switch have to be made to Spectrum with replacement cable boxes, but there is a delay for Spectrum to offer ACCN - availability won't kick in for another month.


EssoClub2®

Re: Why is ACCN available only in certain markets on Spectrum


Posted: Sep 4, 2019, 7:38 AM
 

74TIGER said:

WHat's their excuse



Spectrum has ACCN nationwide . Customers have to call and get on a spectrum plan. Charter bought many smaller cable companies and didn’t “force” them on to a Spectrum plan. To get “new” channels the customer has to choose a spectrum plan. Also , a lot of bad info has been bouncing around. ACC N is available on the same Spectrum pricing tier as SEC N.

Now in my humble opinion Spectrum still sucks , and they have not done a decent job of educating their customers or their people that staff the phone support .

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