Replies: 17
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Letterman [262]
TigerPulse: 93%
Posts: 271
Joined: 7/10/13
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Nola Hotel Room Reservations CANCELLED
Aug 19, 2019, 7:17 PM
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Looks like Marriott etc is up to cancelling reservations in NOLA for CFP championship weekend. Our rooms were all cancelled about 30 min ago (3 night reservation for All rooms too). No one can tell me why or anything. WTH? Watch out.
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Orange Blooded [4789]
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Re: Nola Hotel Room Reservations CANCELLED
Aug 19, 2019, 7:42 PM
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We've seen this here before and IIRC it was also Marriott who cancelled. Tnetter had the reservations at normal room rates. Marriott wanted primo bucks but I don't think they ever made an offer to the cancelled party at the higher rates.
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All-In [36410]
TigerPulse: 100%
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Joined: 10/27/03
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Let Me Know if They Hose You I Stay in About 50 Marriotts a
Aug 19, 2019, 9:09 PM
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Year, I'll go on a campaign of "upper decking" their commodes if you need.
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Orange Blooded [3405]
TigerPulse: 100%
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Joined: 1/26/09
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Re: Let Me Know if They Hose You I Stay in About 50 Marriotts a
Aug 19, 2019, 9:38 PM
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He definitely needs this.
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All-In [36410]
TigerPulse: 100%
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I'm Thinking Mexican Burrito Buffet Specials***
Aug 19, 2019, 9:42 PM
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CU Guru [1639]
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Joined: 11/1/03
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Re: Nola Hotel Room Reservations CANCELLED
Aug 19, 2019, 9:21 PM
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Did you book through Marriott or a third party site?
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Letterman [262]
TigerPulse: 93%
Posts: 271
Joined: 7/10/13
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Re: Nola Hotel Room Reservations CANCELLED
Aug 19, 2019, 10:27 PM
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Did you book through Marriott or a third party site?
Been Marriott rewards member for 15 years. Booked online direct about 5 months ago. They say technical difficulties caused hotel to overbook. Hmmm.....
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110%er [7026]
TigerPulse: 100%
Posts: 15686
Joined: 10/10/02
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Read.. We didn't properly raise our prices when you
Aug 20, 2019, 9:45 AM
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booked, so please try again.
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All-In [27366]
TigerPulse: 100%
Posts: 26233
Joined: 9/19/11
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Class action lawsuit time.
Aug 19, 2019, 9:39 PM
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"Reserved" doesn't mean "Desired."
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Recruit [91]
TigerPulse: 100%
Posts: 16
Joined: 8/5/15
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Re: Class action lawsuit time.
Aug 19, 2019, 10:02 PM
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Got reservation confirmation on Feb 2 at Fairfield Inn. Received an email and a call this week that they are overbooked and my reservation will not be honored. They then told me I could guarantee my room for $349 per night. Needless to say not happy and have been contacting Marriot Corp but no results so far.
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All-In [27366]
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Sounds like Extortion***
Aug 20, 2019, 7:07 AM
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Orange Blooded [2861]
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Re: Nola Hotel Room Reservations CANCELLED
Aug 19, 2019, 11:12 PM
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Interesting. I am a GM of a Marriott hotel and I have never heard of this practice. A reservation cannot be just cancelled because we want to get higher rates. Without any sort of compensation that is. I know in my hotel during high demand events, if a guest has gotten in with a reservation at a lower rate or less than desirable length of stay we are going to honor that rate. “The way we do business is as important as the business we do” as Mr. Marriott would say. Our fault for not being on top of our revenue strategy.
Generally we put a special event on to protect our inventory before those dates can ever be booked. I will ask around about this though.
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All-TigerNet [10674]
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Re: Nola Hotel Room Reservations CANCELLED
Aug 20, 2019, 8:59 AM
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Cool. Which one?
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Orange Blooded [2877]
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Re: Nola Hotel Room Reservations CANCELLED
Aug 20, 2019, 9:12 AM
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Don’t ask that; he’s trying to be helpful don’t need corporate heat coming his way for giving answers
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All-TigerNet [11934]
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Joined: 11/30/98
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Didn’t this happen to the TAMU fans who booked in Clemson?
Aug 19, 2019, 11:30 PM
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Seems like I read of something very similar happening to a large contingent coming to town for the game.
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110%er [6403]
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Re: Didn’t this happen to the TAMU fans who booked in Clemson?
Aug 20, 2019, 8:37 AM
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yes! See below
From: Mary Logsdon To: Sent: Thursday, June 20, 2019, 5:00:54 PM EDT Subject: September 7th Reservation Courtyard Marriott Clemson
Good Afternoon I wanted to reach out to you regarding your reservation at the Courtyard Marriott Clemson for September 6th and September 7th. Unfortunately, due to unforeseen circumstances, we will not be able to accommodate your reservation. We have developed a partnership with two hotels in Greenville, SC that will be offering the same rates you have previously booked at the Courtyard Marriott Clemson. Below, I have attached a reservation link that will allow you to book your rooms online. In addition, I have attached the contact information for each hotel in in the event you prefer to book your reservations this way. At this time, you are moving your reservations on a volunteer basis, however, moving into next week, if enough guests have not made the choice to move, we will be contacting you directly to relocate your reservation. The two hotels we have partnered with are: • Fairfield Inn GSP Airport- 48 Fisherman Lane Greenville SC 29615 • Courtyard Marriott GSP Airport- 115 The Parkway Greenville SC 29615 Book your group rate for Clemson / Texas A&M Game - Courtyard You will find the information for your online reservation link below. If you have questions or need help with the link, please do not hesitate to ask. We appreciate your business and look forward to a successful event. Event Summary: Clemson / Texas A&M Game - Courtyard Start Date: Friday, September 6, 2019 End Date: Sunday, September 8, 2019 Last Day to Book: Wednesday, July 31, 2019 Hotel(s) offering your special group rate: • Courtyard Greenville-Spartanburg Airport for 132 USD - 149 USD per night • Fairfield Inn Greenville-Spartanburg Airport for 132 USD - 149 USD per night Book your group rate for Clemson / Texas A&M Game - Courtyard
Courtyard 864-213-9009
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All-TigerNet [11934]
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Kinda makes you wanna avoid trusting Marriott reservations!
Aug 20, 2019, 9:54 AM
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The whole thing stinks.
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All-In [36410]
TigerPulse: 100%
Posts: 21513
Joined: 10/27/03
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So now we know what “bonvoy” means ***
Aug 20, 2019, 8:16 AM
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Replies: 17
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