Replies: 26
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Legend [19933]
TigerPulse: 100%
Posts: 16727
Joined: 11/28/00
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Spectrum is a piece of crap!
Mar 16, 2020, 2:28 AM
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That’s all. Disconnecting all my junk tonight and dumping their sorry ##### tomorrow.
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Orange Blooded [2936]
TigerPulse: 100%
Posts: 2389
Joined: 1/7/18
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 4:22 AM
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The most crooked and money hungry company in America.
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CU Medallion [51550]
TigerPulse: 100%
Posts: 43083
Joined: 8/10/04
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Guess you've never interacted with AT&T***
Mar 16, 2020, 4:18 PM
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Oculus Spirit [82075]
TigerPulse: 100%
Posts: 17311
Joined: 1/14/17
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one word.......
Mar 16, 2020, 7:25 PM
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Copart
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All-TigerNet [10346]
TigerPulse: 100%
Posts: 12804
Joined: 11/22/03
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 4:25 AM
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I know right? They just quit broadcasting live sports all together.
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Orange Blooded [4754]
TigerPulse: 100%
Posts: 5125
Joined: 9/14/02
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 7:12 AM
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You're just NOW figuring that out? I bet you'd love their "deals" on cellphones too.
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110%er [7169]
TigerPulse: 100%
Posts: 4003
Joined: 9/17/14
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I only have their hs internet for several years now.
Mar 16, 2020, 7:55 AM
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And that's because I don't have a viable alternative.
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CU Medallion [51550]
TigerPulse: 100%
Posts: 43083
Joined: 8/10/04
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Many of the alternatives have data caps***
Mar 16, 2020, 4:17 PM
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CU Guru [1041]
TigerPulse: 100%
Posts: 1237
Joined: 8/4/03
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Spectrum is the most horrible company EVER.
Mar 16, 2020, 9:34 AM
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Every time i meet an employee, i tell them to have their resume' ready. Because with that service and extremely poor customer service, they will go under.
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All-In [26034]
TigerPulse: 100%
Posts: 20657
Joined: 7/31/07
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Re: Spectrum is the most horrible company EVER.
Mar 16, 2020, 9:39 AM
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When Time Warner was bought out by Spectrum, they immediately went up $20 on my bill. I asked for any deals and they said no. I cancelled and went to another company. Several months later, they called about a deal they had if I signed back up. I said no thank you.
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CU Guru [1041]
TigerPulse: 100%
Posts: 1237
Joined: 8/4/03
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My dealings
Mar 16, 2020, 9:49 AM
[ in reply to Spectrum is the most horrible company EVER. ] |
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7 - 1 hour long phone calls, 2 tech's and 3 visits to the local store. Just to get the ACC network. Then they took off my NFL package and outdoor network and made another package and wanted to charge me $5 more every month. Then my cable card is on the fritz. I went in to replace it. they said i needed to bring the box. i go back and get the box. upon returning, that is when they told me they didn't have the card or box in stock. There is a firewall created so no customer can get any reasonable help in any reasonable time frame. I could run that company better.
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Legend [16262]
TigerPulse: 100%
Posts: 12789
Joined: 11/14/09
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DMVs across the country put Spectrum's customer
Mar 16, 2020, 9:54 AM
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service to shame.
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Orange Blooded [3866]
TigerPulse: 94%
Posts: 4974
Joined: 11/29/04
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Obviously, You guys have never had the misfortune of working with AT&T
Mar 16, 2020, 11:13 AM
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The ABSOLUTE WORST Company in the WORLD!!! Horrific Customer Service and a Pathetic Bureaucracy. They make the Federal Government look extremely competent.
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All-TigerNet [14472]
TigerPulse: 79%
Posts: 22915
Joined: 11/30/98
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Re: Obviously, You guys have never had the misfortune of working with AT&T
Mar 16, 2020, 11:18 AM
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LOL AGREE. EVEN THOUGH I STILL HAVE MY PHONE THROUGH THEM. THAT END AINT QUITE AS BAD.
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Legend [16507]
TigerPulse: 100%
Posts: 11655
Joined: 9/1/01
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So back when I had AT&T, one day I received a call from one
Mar 16, 2020, 8:42 PM
[ in reply to Obviously, You guys have never had the misfortune of working with AT&T ] |
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of their tech sales guys. He said that I was in luck, and they were going to upgrade me to digital service and also reduce my monthly bill. Hard to believe! I asked him what it was going to do to my internet speed, since I had a slow (3mbps-ish) DSL service. He clicked a bit, then it got silent. Clicked again, followed by more silence. After the third iteration of this, he said that the "upgrade" would make my internet speed SLOWER. He said he would put me on the list of folks not to upgrade.
Luckily Comporium about that time was running fiber down toward my house, and I changed over to them ASAP. Now have about 940mbps on my desktop with fiber to the back of the modem. Even better, I was able to bag my landline, DSL, and DirecTV. Better speed and less money! And ZERO $$ to AT&T!
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CU Medallion [51550]
TigerPulse: 100%
Posts: 43083
Joined: 8/10/04
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YouTube TV. How many times do we have to tell you?***
Mar 16, 2020, 4:16 PM
[ in reply to My dealings ] |
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110%er [6858]
TigerPulse: 95%
Posts: 6500
Joined: 10/7/07
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They already went under a few years ago.
Mar 16, 2020, 9:23 PM
[ in reply to Spectrum is the most horrible company EVER. ] |
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Its the same company as Charter. Went bankrupt because, well, they sucked ###, came back rebranded as Spectrum. Only thing that changed was their name apparently.
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Starter [359]
TigerPulse: 59%
Posts: 534
Joined: 8/1/16
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Re: They already went under a few years ago.
Mar 17, 2020, 12:02 PM
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Charter bought Time Warner and Brighthouse and re-branded the merger as Spectrum.
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Orange Blooded [3074]
TigerPulse: 58%
Posts: 3564
Joined: 11/24/17
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 11:23 AM
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Parted ways with them about 3 weeks ago. Now, it's YOUTUBETV.
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CU Medallion [52460]
TigerPulse: 100%
Posts: 23031
Joined: 10/10/11
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 1:15 PM
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I have them for internet only--not too bad.
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110%er [5121]
TigerPulse: 100%
Posts: 5299
Joined: 7/18/02
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Re: Spectrum is a piece of crap!
Mar 16, 2020, 3:52 PM
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Same. Their internet is about as good as it gets.
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CU Medallion [51550]
TigerPulse: 100%
Posts: 43083
Joined: 8/10/04
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1st Rounder [603]
TigerPulse: 90%
Posts: 1750
Joined: 10/10/00
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What?? No complaints?
Mar 17, 2020, 4:32 AM
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They sent me a new modem which I had to install and activate myself and they charged me $10 as a "self-activation" fee. Now the internet is slower than before and nowhere near what it should be. Supposed to be 100 mbps and getting 14 mbps.
Gave a bad survey 2 days ago.....still no contact from them to help improve the quality.
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110%er [6321]
TigerPulse: 100%
Posts: 5728
Joined: 11/2/08
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IMO, spectrum customers will see increase
Mar 16, 2020, 4:48 PM
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In internet bills soon. They are now offering free internet and installation for 60 days to any families that have school age children and no home internet. They are opening all of their hot spots and wifi. Sounds good on the surface, but existing customers will get hit with increases when all of this blows over
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CU Guru [1893]
TigerPulse: 94%
Posts: 2673
Joined: 7/22/99
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Re: Spectrum is a piece of crap!
Mar 17, 2020, 9:51 AM
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Totally. AT&T is just as bad. Neither could spell "customer service" if they wanted to. The devil you know, however.
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All-In [40936]
TigerPulse: 100%
Posts: 42955
Joined: 11/30/98
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I've never had any problems with Spectrum
Mar 17, 2020, 9:53 AM
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Way better than Dish and phone internet
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Orange Blooded [2397]
TigerPulse: 100%
Posts: 2410
Joined: 1/23/00
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Re: I've never had any problems with Spectrum
Mar 17, 2020, 12:22 PM
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Wow. I had Charter cable back in the day and cancelled about 15 years ago. They were horrible. I went with Dish and loved it. Great service, etc. My trees covered all of the satellite lines of sight a few years ago, so I went to Spectrum internet and steaming. No complaints so far.
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Replies: 26
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