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Topic: SPECTRUM in Greenville and the ACCN update
Replies: 17   Last Post: Aug 23, 2019 1:01 AM by: tigers4ever53
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Replies: 17  

SPECTRUM in Greenville and the ACCN update

[1]
Posted: Aug 22, 2019 7:44 PM
 

I just spent 20 minutes with them and they told me that there was an "outage issue" in our area and technicians should have it "fixed" by 11:00 pm. I saw the post where Smiling Tiger had to get his pricing package altered in order to see the picture...this sounds much more likely as no other channels in our area are having an issue except ACCN.


Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 7:49 PM
 

So if we have basic cable with Spectrum, live in Greenville, will we get it without an upgrade? I keep reading different versions.
And is it now supposed to come on at 11pm tonight or noon tomorrow?

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Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 7:52 PM
 

I’m in Greenville and am watching ACCN on channel 341 with Charter Spectrum Gold package. It is on as I type this. There is no outage where I live.

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Re: SPECTRUM in Greenville and the ACCN update

[1]
Posted: Aug 22, 2019 7:49 PM
 

You have to get Charter Spectrum Gold package. If you have Charter Legacy Gold you will not get ACCN. Call Charter billing and they can switch you immediately and it’s about $5 a month less.

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Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 7:51 PM
 

If that’s the case, we will switch to a steaming service and save about $50 a month.

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Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 7:51 PM
 

But thanks for the info!

2020 orange level member

jo

Re: SPECTRUM in Greenville and the ACCN update

[1]
Posted: Aug 22, 2019 7:56 PM
 

Gold? Great job ACC. Guess I’ll just go to the game next week.


Smiling Tiger was referring to this-Silver upgrade is $28


Posted: Aug 22, 2019 8:03 PM
 

EFF that...never, ever not once has there been a mention of it being in an Upper Tier catagory by Spectrum---although I'm not surprised at this, it still sucks & will be getting a ROKU & YouTube if this is indeed the fee.


That's NOT what I was talking about.

[1]
Posted: Aug 22, 2019 8:23 PM
 

I already had Silver Package, which was supposed to include the ACCN; but I still wasn't getting it. Instead, I was getting a message, when I tuned to channel 341, that I needed to upgrade to Gold Package for $20 more a month in order to get ACCN. I said "eff that" and contacted charter via online chat. At first, they were puzzeled and said I should be getting it. After doing a little digging,, the customer service rep discovered that I was on their "legacy" pricing plan (which is not the same thing as channel package/tier i.e. silver, gold, etc.). They switched me over to the newer "SPP" pricing package and BOOM I got ACCN! There was little to no increase in cost.

You may be able to get ACCN with basic or some other channel package, I don't know; but don't confuse that with legacy/SPP pricing package.

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Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 8:11 PM
 

I have the silver tier and have the channel on now.


Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 23, 2019 1:01 AM
 

I had to call billing and they switched my old gold legacy plan to the new Charter Spectrum Gold package.It now works and 5 bucks cheaper a month.


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Posted: Aug 22, 2019 7:57 PM
 

Remember when the world as we knew it was going to end?!! Maybe it's starting!!! Lol!

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Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 8:16 PM
 

Mine is not working. I have a friend who has exactly the same package as me except I am also paying extra for the sports tier so I get ESPNU. He is already getting it (in Simpsonville) and I am getting the screen that says I need to upgrade to get it. I have been on the phone twice today with Charter and they insist that I should be getting it.

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Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 8:18 PM
 

perk80®, how long ago was it you got signed up with your current Spectrum plan? People are suggesting if you're on a "legacy" plan you won't get the ACC Network until you change to a more current plan. That's even if you have the top-end Gold package.


I live near 5 Forks and have Silver & Sports Upgrade too


Posted: Aug 22, 2019 8:24 PM
 

but still no picture. Maybe there really is some type of 'outage' around here......nahhhh, it's Spectrum. Guess we will see after the Braves game or in the morning.


Perk, same here. Check your T-Mail.


Posted: Aug 22, 2019 8:40 PM
 

GO TIGERS!

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Thank you for the update***


Posted: Aug 22, 2019 8:22 PM
 



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Re: SPECTRUM in Greenville and the ACCN update


Posted: Aug 22, 2019 8:39 PM
 

I have it on charter in gville. I dont know my package but i dont have any movie channels. I do have U and the golf channel.

2020 white level member

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