|
Replies: 14
| visibility 1
|
Orange Blooded [2603]
TigerPulse: 100%
Posts: 1675
Joined: 3/4/09
|
How should I approach this...(not football related)
Nov 21, 2015, 9:29 AM
|
|
I had a new stove and dishwasher delivered on Thursday. The delivery guy decided to cut through my front yard! Needless to say, with all the rain he got the truck stuck! My yard is all messed up now. Not to mention, the install was half @ssed. Home Depot is is dragging their feet, even getting some to come fix the install! If anyone knows how to handle this, let me know. I've talked to a manger at my local store, emailed pictures also. Thanks for any help guys.
|
|
|
|
 |
CU Medallion [51528]
TigerPulse: 100%
Posts: 43076
Joined: 8/10/04
|
Take lots of pictures. Get written statements.
Nov 21, 2015, 9:33 AM
|
|
Get repair estimates. Stay on their ###. Next time go to Lowes.
|
|
|
|
|
|
CU Medallion [56828]
TigerPulse: 100%
Posts: 39635
Joined: 11/12/04
|
Home Depot bankrolls the SEC myth on ESPN. Shop at Lowes. ***
Nov 21, 2015, 9:36 AM
|
|
|
|
|
|
|
|
Orange Blooded [2420]
TigerPulse: 100%
Posts: 2471
Joined: 3/26/07
|
Re: How should I approach this...(not football related)
Nov 21, 2015, 9:35 AM
|
|
Give me your tickets to the game and you stay home and fix the yard. Hey, it's a nice day. Get HD to do the install correctly. The last thing you need to do is give another lawyer any money.
|
|
|
|
|
|
Orange Blooded [4504]
TigerPulse: 100%
Posts: 9112
Joined: 11/30/98
|
If you don't get satisfaction on correcting the installation
Nov 21, 2015, 9:37 AM
|
|
AND the yard from the store you purchased the appliances then start going up the ladder. You paid your money and things need to be made right. Good luck and stay persistent.
|
|
|
|
|
|
All-Pro [682]
TigerPulse: 87%
Posts: 1003
Joined: 9/8/14
|
Re: How should I approach this...(not football related)
Nov 21, 2015, 9:40 AM
|
|
Go to Lowe's next time
|
|
|
|
|
|
All-Pro [682]
TigerPulse: 87%
Posts: 1003
Joined: 9/8/14
|
Re: How should I approach this...(not football related)
Nov 21, 2015, 9:41 AM
|
|
Go to Lowe's next time
|
|
|
|
|
|
Trainer [34]
TigerPulse: 100%
Posts: 55
Joined: 8/16/13
|
forgot to mention
Nov 21, 2015, 9:41 AM
|
|
You forgot to mention that the delivery man was a first day on the job shamecock. Call home depot and tell them to send him back to wal-mart.
|
|
|
|
|
|
All-TigerNet [10402]
TigerPulse: 95%
Posts: 17413
Joined: 8/9/10
|
Re: How should I approach this...(not football related)
Nov 21, 2015, 9:46 AM
|
|
did you tell the driver it was OK to drive where he did or did he just pull in?
Seeing that it was wet he should have walked up to your door and asked you the best place to back in.
|
|
|
|
|
|
Orange Blooded [2603]
TigerPulse: 100%
Posts: 1675
Joined: 3/4/09
|
Never asked for permission, and wouldn't have gave him
Nov 21, 2015, 9:48 AM
|
|
Permission if he asked!
|
|
|
|
|
|
110%er [8047]
TigerPulse: 100%
Posts: 6805
Joined: 10/16/09
|
Re: How should I approach this...(not football related)
Nov 21, 2015, 9:56 AM
|
|
If you paid with a credit card call the bank that issued your card and tell them you want to chargeback the transaction. Once Home Depot knows they had your payment reversed they will do what right. Only complete payment when they fix your yard and finish the install to your expectations.
|
|
|
|
|
|
Orange Blooded [3222]
TigerPulse: 100%
Posts: 4841
Joined: 10/7/07
|
Re: How should I approach this...(not football related)
Nov 21, 2015, 10:22 AM
|
|
Tell Home Depot to come p/u everything and get your monies back. Its not too late to get out of that deal. Then go to Lowes and give them your business and you will be more satisfied. Home Depot sucks.
Go Tigers..............
|
|
|
|
|
|
All-Pro [685]
TigerPulse: 90%
Posts: 691
Joined: 8/9/13
|
Re: How should I approach this...(not football related)
Nov 21, 2015, 10:27 AM
|
|
Don't be a Southern Gentleman! Channel your inner yankee! everybody has a boss! Find the home depot corporate offices and find the people in charge at corporate for your area. Once you have the names google for their twitter and emails and send them firm, factual, and frank messages about your displeasure including how you tried to resolve this at local level and were ignored. Don't hesitate to copy the local manager on your corporate messages to let him know you are going over his head. Had to do similar things with Best Buy and Staples in the past and always got results with this strategy.
|
|
|
|
|
|
Orange Blooded [2603]
TigerPulse: 100%
Posts: 1675
Joined: 3/4/09
|
Thanks teachingtiger13, I found the regional
Nov 21, 2015, 10:59 AM
|
|
Director for the SE region. We'll see how it goes from here, thanks again!
|
|
|
|
|
|
All-Pro [685]
TigerPulse: 90%
Posts: 691
Joined: 8/9/13
|
Re: Thanks teachingtiger13, I found the regional
Nov 21, 2015, 9:10 PM
|
|
Good luck let me know what shakes out!
|
|
|
|
|
|
Replies: 14
| visibility 1
|
|
|
50
