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Topic: ACCCG Tickets
Replies: 16   Last Post: Aug 28, 2018 6:46 PM by: deskdesk
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Replies: 16  

ACCCG Tickets


Posted: Aug 28, 2018 10:48 AM
 

Has anyone else NOT received a confirmation about their tickets for the ACCCG? I ordered them via phone on 8/3 and they said it would take 7-10 days for them to process the transaction then they'd send a confirmation email with all the information. I would also be charged at that time. I have not heard anything other than a response to my email to them two weeks ago where they basically said they have a high volume and that it should be processed shortly.

I saw some of ya'll received the confirmation but are any of you in the same boat I'm currently in? I hate to keep bugging them but it's been almost 4 weeks since I ordered them...TIA!


Re: ACCCG Tickets

[1]
Posted: Aug 28, 2018 10:52 AM
 

In the same spot. I've called twice and they just said they have a heavy backlog and are processing them as fast as they can. They got a lot of orders in over a two week period.

2019 student level member

Re: ACCCG Tickets

[1]
Posted: Aug 28, 2018 10:53 AM
 

Already got my confirmation a few days after I called to check on it. They said they were a bit behind in processing them and should get them out in a few days...then last Wednesday, I got the confirmation.

Try calling the number you called to order them and talk to a rep. They can look it up and see if there was any issue or if it's still just a processing delay.


Re: ACCCG Tickets


Posted: Aug 28, 2018 10:56 AM
 

Thanks for the tip...I called a couple of weeks back and they basically said the same thing. They also said they'd call me if there's an issue with the order (ie. credit card denied, entered wrong, etc.). I'll probably call Thursday or Friday since it'll be just about 4 weeks from when I ordered them.


Got my call back yesterday from two weeks ago


Posted: Aug 28, 2018 11:19 AM
 

I got my call back yesterday from calling two weeks ago. I followed up with an email over the weekend. After confirming my original order on the phone yesterday, my card was charged but no email confirmation yet.

2019 student level memberbadge-donor-05yr.jpg

Re: ACCCG Tickets


Posted: Aug 28, 2018 11:20 AM
 

I ordered 8/03 in the late afternoon and got the confirmation email on 8/21.

I ordered the more expensive upper deck sideline seats which might make a difference depending on how they are processing the orders.

2019 orange level memberbadge-donor-10yr.jpg

Just curious - where did you order them? CUAD?***


Posted: Aug 28, 2018 11:31 AM
 



2019 white level memberbadge-donor-15yr.jpg

336-701-1420***

[1]
Posted: Aug 28, 2018 11:36 AM
 




Re: 336-701-1420***


Posted: Aug 28, 2018 1:16 PM
 

Thanks I just ordered 4 side line seats.

2019 purple level member

Re: Just curious - where did you order them? CUAD?***


Posted: Aug 28, 2018 11:40 AM
 

Directly from the ACC

2019 white level member

I called yesterday. I ordered 3 weeks ago and literally have nothing


Posted: Aug 28, 2018 12:06 PM
 

to show that I ordered tickets. No response when I called.. left a VM. No return call yet.

2019 purple level memberbadge-donor-05yr.jpg

null


Did your call go back to 1985? I wonder why:


Posted: Aug 28, 2018 12:09 PM
 

(1) They could only take orders by phone
(2) It would take 10 days to process the transaction

?

Seems very Mickey Mouse for 2018 (no offense to Mickey Mouse)...

2019 orange level memberbadge-donor-10yr.jpg


Well it is the ACC for God's sake***

[1]
Posted: Aug 28, 2018 1:16 PM
 




I got a confirmation email 5 days ago wanting to make sure


Posted: Aug 28, 2018 1:18 PM
 

they had the right address


Re: ACCCG Tickets


Posted: Aug 28, 2018 5:55 PM
 

I ordered two tickets end of July and have yet to hear anything. I called last week and they gave me the same story about backup with orders. It boggles my mind that in 2018 we have to order over the phone and wait over a month for confirmation....ACC strikes again...smh


Re: ACCCG Tickets


Posted: Aug 28, 2018 6:46 PM
 

Ordered on 8/3, got a voicemail today saying they could not fill order(family 4 pack). Thanks Swofford......


Re: ACCCG Tickets


Posted: Aug 28, 2018 6:46 PM
 

Ordered on 8/3, got a voicemail today saying they could not fill order(family 4 pack). Thanks Swofford......


Replies: 16  

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