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Oculus Spirit [79388]
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Online Ordering/Societal Regression
Dec 3, 2020, 12:39 PM
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I'm in the process of wrapping up my peer reviewed, scientific study regarding the phenomena of 'online ordering'. Obviously, I have reduced the scope to only include restaurant to-go orders, this does not include things like Target car side to go, etc.
I originally embarked on this study due to my wife's flat out refusal to use a telephone for its original intent. The woman simply will not call anyone. If our child was dying she would be googling Anderson County Online Emergency check-in or something. I have begun to notice many, many people are becoming like this. People might not even have vocal cords 100 years from now. But I digress...
I won't delve into the weeds with all of my data, and don't quite have the time to put everything in layman's terms...but the gist of it is you're spending at least 2 minutes and 43 seconds longer ordering online as opposed to phoning in the order. Not only that, your risk of the order being lost in no man's land (LOOKING AT YOU RED ROBIN) is virtually zero. You're saving time and ensuring quality by calling your order in. It's also much easier to make custom changes, like chips instead of fries. Or maybe you want some extra ranch with your chicken tendies....
The details don't matter, but what does matter is the FACT that calling in is superior to online ordering. This seems to jive with other societal trends I've noticed though, wherein we seem to be making simple tasks much more complicated than they ever need to be. Having to acquiesce to everybody's 'systems' that seemingly DGAF about customer service or satisfaction, communicating via texts instead of words causing a 2 minute conversation to turn into a 45 minute one...
The list go on, but I wanted to get this out there in the hope it could save just one life/marriage.
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All-In [46768]
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The surprising part of this post is you're still married***
Dec 3, 2020, 12:43 PM
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Oculus Spirit [79388]
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Well I'm not financing 15 year old trucks and using our
Dec 3, 2020, 12:54 PM
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stimulus money to buy new mud tires for it, so I feel like we're in a pretty good place right now.
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Oculus Spirit [79110]
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could you post the results in MS Teams pls?***
Dec 3, 2020, 12:44 PM
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Oculus Spirit [79388]
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Here's a preview, hope you can make out what's going on
Dec 3, 2020, 12:52 PM
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508198 TZ 05N01A100E01T10.003
0001 652135 TZ 05N01A100E01T10.003-001 C-bow 1
0002 464583 CABS 16.058.002 holder kp. 1
0003 359929 CSRS 038.10.140.075.01 stripper 1
0004 228115 TZ 05.000-004 fixing device (0,00) 1
0005 226162 TZ 05.000-005 adaptation plate (3,00) 1
0006 226173 TZ 05.000-006 adaptation plate (3,00) 1
0007 439016 TZ 05.489949-010 mounting angle 1
0008 664806 TZ 05.508198-008 distance 1
0009 353897 TZ 05.352184-009 anti-rot. D50x70-M20 1
0010 559661 TZ 05.508205-010 in-between plate 1
0011 578145 EPMR 055.000.000.000-600 asm cover screw 2
0012 354253 Quick Screw Fitting RQG-M, AD21,2 2
0013 449723 TZ 05.438783-013 guide pipe 248 lg. 1
0014 163131 cap screw DIN 912-M 6x 25 -12.9 1
0015 163346 cap screw DIN 912-M 5x 16 -12.9 1
0016 163242 cap screw DIN 912 M12X100 12.9 2
0017 159171 cap screw DIN 912-M 8x 90 -12.9 2
0018 163187 cap screw DIN 912-M 8x 40 -12.9 2
0019 163181 cap screw DIN 912-M 8x 12 -12.9 2
0020 210131 FHCS DIN 7991-M 6X 10 - 8.8 4
0021 236220 TOX TZ Tag w Holes (80x40mm Blk Alu) 1
0022 586982 SPP 00.03.02.01.04 installation compl. 1
0030 301210 elbow coupling slewable M5, 4x2 MR 1
0031 242081 W-swivelling screw fitting VS M5 4x2,7 1
0032 172393 male stud M5, 4x2 MR 1
0050 420088 TZ 05.352184.50 Console 1
0099 676890 EPMR 055.510.150.000 ElectricPowerModule 1
0150 423659 STE ED06.0010-ZIP /B4 1
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All-In [42655]
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Doordash > Grubhub.***
Dec 3, 2020, 12:46 PM
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All-In [43519]
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Hey bud, are you a cow? Donkey? Sparrow?
Dec 3, 2020, 12:48 PM
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How long did it take you to type that?
And please, for the love of Jah, please 'splain to me what on earth is faster to order by calling than by ordering online?
I could spend 8 million pesos on amazon before you can dial 911.
I mean, appreciate the effort and intent....but me tinks you are just plain wrong here.
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Oculus Spirit [79388]
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You can deny the science if you want, that's your
Dec 3, 2020, 12:53 PM
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prerogative. And no, you cannot. I will have my #### ordered and in the truck OTW before you even get your credit card info filled out.
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All-In [43519]
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Man has autofill not made it down to fair play yet?
Dec 3, 2020, 12:58 PM
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Lol at filling out credit card info.
I bet you have window cranks in your truck.
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Oculus Spirit [79110]
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Re: Man has autofill not made it down to fair play yet?
Dec 3, 2020, 1:00 PM
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Oculus Spirit [79388]
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No, I don't have my credit card info on auto-fill
Dec 3, 2020, 1:00 PM
[ in reply to Man has autofill not made it down to fair play yet? ] |
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And if that's wrong, I don't want to be right because I think that's flat out dumb as #### for a variety of reasons.
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All-In [43519]
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Ok. Let's take a step back. Maybe autofill was harsh.
Dec 3, 2020, 1:02 PM
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I can 1 click order on Amazon.
I don't order zaxby's by phone nor by credit card. Or any other food for that matter.
So what is it you are calling people for? What do you order by phone? Perhaps I just need to get to know you better.
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Oculus Spirit [79388]
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Let's take another step back, maybe even 2 or 3
Dec 3, 2020, 1:06 PM
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To the first couple of sentences in the original post. Unless you're just trolling me in an effort to discredit my data, which if so, square up cause my science is straight #FACTS.
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All-In [46768]
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Oculus Spirit [80954]
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no need being jelly 'cause the only "food to go" available
Dec 3, 2020, 1:13 PM
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in your area is Mee-maws "Snack N' Shack" that's sometimes open on Tuesdays from 11-2.
And no, the Subway with the "C" on the door at the gas station doesn't count.
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Oculus Spirit [79388]
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Quite the opposite, actually
Dec 3, 2020, 1:14 PM
[ in reply to The fact that 90% of the food he orders comes from a ] |
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We have our restaurants we like, and when it's too cold to go by boat, I call it in.....Or my wife spends 20 minutes ordering online. Granted, now that students are gone we can probably go dine in at places in Clemson. Although my son is 'finding his voice', so going out to eat with him is pretty much a nonstarter right now.
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Orange Blooded [2203]
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Re: Quite the opposite, actually
Dec 3, 2020, 1:17 PM
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I your wife is like my son then ordering online they get something free if you order so many times but I rather just call it in myself.
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Oculus Spirit [79388]
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I think the only benefit for her is the seamless transition
Dec 3, 2020, 1:20 PM
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from ordering to looking at instagram.
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Orange Blooded [2203]
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Re: I think the only benefit for her is the seamless transition
Dec 3, 2020, 1:22 PM
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That could be. My wife stays on facebook.
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Oculus Spirit [80954]
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Is that what docs call that incessant squealing that kids
Dec 3, 2020, 1:18 PM
[ in reply to Quite the opposite, actually ] |
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do?
Holy shyatt, that might induce shaken/dead baby syndrome.
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Oculus Spirit [79388]
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I dunno what the official term for it is, but it's rough
Dec 3, 2020, 1:25 PM
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Squeals, growls, other random noises. If you scream back at him he just laughs. Very possible he is insane.
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Orange Blooded [2203]
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Oculus Spirit [81607]
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It's stored in an encrypted hash.
Dec 3, 2020, 2:07 PM
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And you're protected even if your card number is illegally obtained under fraud prevention.
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Oculus Spirit [78823]
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I am going to have to disagree
Dec 3, 2020, 1:20 PM
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called in an order to Columbo's and the guy that took my order forgot to tell someone and they had to start making it after I already arrived
It seems that you can make way more customizations in an app or online as opposed to over the phone, you can do tons in Taco Bell app and I do know that they don't accept phone orders but you cannot do as much in the drive thru that you can do in the app
I don't mind calling, but I feel that the order is much more customizable in an app or online
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Oculus Spirit [79388]
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Columbo's doesn't surprise me. But I regret to inform you
Dec 3, 2020, 1:28 PM
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that you're on the wrong side of history here, so I'd rethink my opinion if I were you. BUT THAT'S YOUR CALL
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Orange Blooded [4695]
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I literally just drove an extra 5 minutes to go to a deli
Dec 3, 2020, 1:21 PM
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for lunch because they have an online ordering/payment system.
The same deli has a location closer to me but you have to phone it in, so I drove the extra miles for less human contact.
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Oculus Spirit [79388]
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Is that including or excluding 'get ready' time?***
Dec 3, 2020, 1:26 PM
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Orange Blooded [4695]
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I'm at work so I'm ready
Dec 3, 2020, 1:36 PM
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But my hidden talent is my ability to get showered and fully ready and out the door in 15 minutes.
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CU Medallion [60205]
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Conversely, the absolute WORST thing is
Dec 3, 2020, 1:32 PM
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when you are at an establishment ordering/paying for your food/merchandise......and the phone rings behind the cashier. Don't pick it up....no, DON'T you dare pick that phone up until you are finished with me......finish with me dammmitt.....AND THEY PICK UP. And YOU have stand there and to wait on some idiot calling to ask if they have some Josh Groban album, or what the special of the day is, or some other nonsense they are too lazy to get in their car to drive down and see for themselves.
At least online removes that potential bloody bare-handed murder scenario.
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Oculus Spirit [79388]
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I agree, and that goes back to the lack of customer service
Dec 3, 2020, 1:45 PM
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we find in today's society, which is directly correlated to.......Everything being online and confined within a 'system'. The younger people just don't know what to do anymore, you say hello to them and it throws them for a loop.
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Heisman Winner [137748]
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My golly, you're exactly right!
Dec 3, 2020, 1:41 PM
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Do you happen to have the number for Amazon?
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Oculus Spirit [79388]
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I see you're having the same problem TRDJ had
Dec 3, 2020, 1:43 PM
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Which is you didn't read.
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CU Medallion [65975]
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So, I agree with Lakebum, I prefer to call orders in
Dec 3, 2020, 1:53 PM
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AND this whole not talking to people and texting instead. BUTT, I do love not interacting with the unwashed masses at Target or God forbid, Wal-Mart and being able to buy Amazon.
I do think, like, fast food has ruined the average Americans diet, cheap goods that can be shipped in two days will have some serious repercussions.
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Oculus Spirit [79388]
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I think we're already seeing it. People these days really
Dec 3, 2020, 2:02 PM
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aren't all that different from crackheads. Take away Amazon/internet and they'll do anything to 'get well'. "I'll suck ya d1ck for that Wifi mesh system mannnnnnn"
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Oculus Spirit [81607]
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He says, on a message board, on the Internet, he frequently
Dec 3, 2020, 2:10 PM
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uses...lulz.
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Oculus Spirit [79388]
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I'm like the guy who can go on the occasional cocaine binge
Dec 3, 2020, 2:13 PM
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without ruining my entire life....Everything in moderation.
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Oculus Spirit [81607]
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Phone in order will miss any modifications more often
Dec 3, 2020, 2:00 PM
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than ordering online...same with ordering in person while sitting at a table.
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Oculus Spirit [79388]
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This study was reviewed by all of my peers, my
Dec 3, 2020, 2:10 PM
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methodology was perfect and data unquestionable. Red Robin missed one of my orders, Clemson Charleston Sports Pub will let you order catered tendies online, but aren't capable of delivering because it's not "in their system", had a Local Pub online order go to lala land.....I pretty much have hundreds of thousands of examples.
The time savings alone, think about how many half bathroom JO sessions you could have with 2 minutes and 43 seconds of your life back...
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Oculus Spirit [81607]
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Haha, I've pretty much perfected my orders on DoorDash
Dec 3, 2020, 2:12 PM
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that I just go through my previous orders for the restaurant and food I want and hit the reorder button, so I may have spent that extra time many months ago, but now I'm faster and more efficient that you're the one losing time. How about that science!?
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Oculus Spirit [79388]
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Are you challenging me to a duel?***
Dec 3, 2020, 2:14 PM
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Oculus Spirit [81607]
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Nah, just nitpicking the one pro of online ordering
Dec 3, 2020, 2:17 PM
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that you dismissed as a negative  .
The overall core premise of your thesis is correct, but I think misaligned. There's a growing number of people that don't want to make a phone call anymore - the core issue.
Online ordering in general is faster, don't need to give my credit card number over the phone (key if someone else is picking it up and you wanted to pay), typically more customizable if the online ordering is properly set up, and they get the customizations correct more often because it's printed right in front of the poor minimum wage worker assembling it.
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Hall of Famer [22930]
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Shouldn't this be a phone survey instead of message board?***
Dec 3, 2020, 3:34 PM
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