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Replies: 12
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Letterman [298]
TigerPulse: 100%
Posts: 110
Joined: 5/29/12
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Why do Fanatics shipments take SO LONG?
Jan 24, 2017, 4:30 PM
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I ordered some gear the day after the Championship and they are shipping each thing independently. The first thing I got was a magnet. Then a garden flag. My shirts aren't expected to get here until Saturday despite being 2 hours away according to the tracking! My fiance ordered a shirt from Palmetto Moon and it got here in two days.
I truly regret buying from them and don't think I will again. Any other vendors out there a bit more reliable?
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CU Medallion [61363]
TigerPulse: 100%
Posts: 39546
Joined: 12/16/01
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Agreed. Mine FINALLY got here yesterday.
Jan 24, 2017, 4:44 PM
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Like you, I order mine on the 10th. Very disappointed with shipping delay.
I will definitely consider other options next time.
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All-In [25850]
TigerPulse: 100%
Posts: 20584
Joined: 7/31/07
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Re: Agreed. Mine FINALLY got here yesterday.
Jan 24, 2017, 4:55 PM
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Same here. I got my order today and 1 shirt was way undersized. Sending it back. I believe they are simply brokers for this merchandise and send the orders they receive to manufacturers across the country.
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MVP [536]
TigerPulse: 100%
Posts: 246
Joined: 7/12/14
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Re: Agreed. Mine FINALLY got here yesterday.
Jan 24, 2017, 8:19 PM
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Ordered 3 items, one of which is a knit T shirt that is going back. The screen printing was messed up, fabric extremely thin, and shirt was also undersized.
I talked w a very nice Fanatics customer service rep today. She said that there is an avalanche of NC clothing being returned due to quality and size problems.
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All-TigerNet [10844]
TigerPulse: 100%
Posts: 7632
Joined: 1/6/04
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Re: Why do Fanatics shipments take SO LONG?
Jan 24, 2017, 4:59 PM
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I just got some stuff from them yesterday...If I remember prior to ordering, they said all items would be shipped by the 20th.
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CU Medallion [64517]
TigerPulse: 100%
Posts: 88956
Joined: 3/27/01
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Mine only took about a week***
Jan 24, 2017, 4:59 PM
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Scout Team [184]
TigerPulse: 61%
Posts: 255
Joined: 12/18/07
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Re: Why do Fanatics shipments take SO LONG?
Jan 24, 2017, 5:03 PM
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I ordered mine 2 days after game and got it Saturday 3 days later and did the free delivery. Guess I got lucky
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CU Guru [1163]
TigerPulse: 97%
Posts: 876
Joined: 11/24/12
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Re: Why do Fanatics shipments take SO LONG?
Jan 24, 2017, 5:06 PM
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Mr knickerbocker...good stuff!
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All-TigerNet [13219]
TigerPulse: 100%
Posts: 9984
Joined: 5/11/99
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Buy local in Clemson
Jan 24, 2017, 5:10 PM
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Fanatics failed me 2x this past year. Both times involved shipping. Both times, I paid for 2 day shipping but didn't receive the order for 7 days on one order, and 11 days on the other. Terrible. Terrible. Terrible.
I bought 5 items from Tiger Sports in Clemson 2 hours after the National Championship game ended. They had everything Fanatics had. Selected 2 day shipping. They had to hold my order 1 day for an item to come in, but they upgraded my shipping (at no cost to me) to Next Day and I received all my items on Thursday. Boom! That's customer service!!
I'll shop with nobody else but Mr Knickerbockers and Judge Kellers.
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All-In [25850]
TigerPulse: 100%
Posts: 20584
Joined: 7/31/07
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Re: Buy local in Clemson
Jan 24, 2017, 5:23 PM
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I think I will do the same.
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Orange Blooded [3855]
TigerPulse: 91%
Posts: 3201
Joined: 11/27/12
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Slow warehouse lead times.
Jan 24, 2017, 5:26 PM
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It's a cash cow right after a national championship. They will take way more orders than their stock. They then have to wait for their back orders to be fulfilled. The production lines are backed up because everyone is on back order. This adds even more delay.
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110%er [5926]
TigerPulse: 100%
Posts: 8611
Joined: 5/28/10
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amazon prime
Jan 24, 2017, 6:28 PM
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is your best friend. ordered a few things 3 days ago and it all arrived today
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All-TigerNet [14090]
TigerPulse: 78%
Posts: 25448
Joined: 7/28/05
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Because of high volume of sales and products just being produced...
Jan 24, 2017, 8:08 PM
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I've gotten all the stuff I ordered, and one was a specialty item. Fanatics is real good on shipping, just be patient. Some products are made by different manufacturers, so not all products are ready for shipment when you order.
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Replies: 12
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