Re: Ray Tanner acknowledges pizza receipt pic is real

Delivered for 9 years, and my boss--and i--would never have let this happen. So a couple observations, besides the obvious, that most people do not know how to place large orders in order to get good results!

1) delivery driver must be coached not just where to deliver the food, but who will sign. If you settle for the first person you see, you might find $5 to be generous.

2) tip should be agreed upon before delivery at time of order being finalized. I made lots of large deliveries, and it's very bad form for the driver to be uncompensated or looking like he's looking out for himself. He/she is the face of the restaurant.

3) Papa Johns statement affirms their continued commitment to serving GamecocksOnline. Does that mean they had previously cut off service as an initial result of the 'misunderstanding'? And how are Gamecocks Online and football department related? Are they one and the same? If so, i can promise you that PJ threatened to cut them off unless action was taken, i.e., Ray or Moos had to give up the CC# for a decent tip. Too bad Coots will not get makeup press for doing the right thing, since they were already guilty of doing the wrong one.

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Apr 7, 2019, 8:12 AM [ in reply to Re: Ray Tanner acknowledges pizza receipt pic is real ]

I used to deliver for Papa Johns in Clemson. We had the football team post game order, which I delivered on many occasions. We also had many other university group orders since Papa Johns had a contract with Aramark to be the exclusive pizza delivery service for university groups that had to order through Aramark. I don’t know what this Columbia Papa Johns does to compensate its drivers, if they work the same way as the Papa Johns in Clemson, then this story is kind of blown out of proportion. Delivery chains, in addition to minimum wage, also provide additional compensation to drivers based on either a flat fee per delivery (usually around $1 per, which would be very bad for a $2000 order) or a commission based system (Papa Johns clemson was 7% of sales). The clemson football order never tipped us, but it was such a large order the driver made over $100 on the delivery based on the 7% commission. That made the driver’s day (a really good shift would be $80 in tips), and also driving into/under the stadium during a game was pretty cool. Also, at least with the football order there was nothing to sign for since the whole thing was contracted in advance. Other large university orders might tip, which was of course appreciated, but usually the commission alone made the order a windfal for the driver.

So it’s possible that this driver made $140 in commission. That said, writing $5 as a tip on the line is more insulting than no tip at all. This driver was hauling 200+ pizzas for this order.

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Ray Tanner acknowledges pizza receipt pic is real

Wow.***