HOLY #### I MAY POSSIBLY HAVE A GOOD

And you battle with them for close to a year about the charges, even though you have proof you sent it back and they received it. Had I been set up with auto-pay, I would have never seen that money again. Then they continue to tack on absurd charges, whether it be $3 or $15. The final straw was the 4 months of varying bills, and then their claim that I signed a contract with them for another year just so they could charge a cancellation fee. I never signed any contract, they never could prove it, but eventually Charter just resolved it for me when I switched to them.

They did the same thing at my office, tried to charge like a $700 cancellation fee, and this was after we strategically waited until our contract was up.

Speed is also great for the first 6 months, then it starts slowing down considerably.

They offered me 3 months of free internet, and I still told them to die in a fire.

Tharealdonjuan

All-In [43715]

TigerPulse: 100%

Posts: 18093

Joined: 4/24/15

^^^^THIS RIGHT HERE

Jan 21, 2016, 10:14 AM [ in reply to Oh it'll be fine, until a modem or something goes out ]

I switched from DirecTV to Uverse because I got tired of DirecTV nickeling and diming me every time I added a TV or HD or whatever.

Uverse was new and offered one low price for all HD and DVR....AND all the DVRs were connected. Plus it saved money. No brainer, right? So I sign up for tv and innernets. They send me like $300 in visa cards to break the DirecTV contract. All is well.

About 18 months later, I need to add a land line. Call 'em up, no problem they say. We'll add it and your bill will go up like $7 per month. Agreed.

Billing got all jacked up, they charged me way too much. Got it fixed every time but cotdang man the hassle was pretty much not worth the money savings. But, principle is principle, all sorted out.

Then, at the 24 month mark....the bill went WAY up. Internet speeds went WAY down. Generally, the service now sux and costs too much. Tried killing off the land line and the bill doesn't change. Threatened to change to DirecTV and they're all like I CAN DO THAT FOR YOU WE MERGED WITH THEM SAME PRICE PAL.

After 4pm my internet is nearly useless.

I'm paying $190 for cable plus some premium channels, a land line I don't need, and innnernet that fugging sux.

I hate it and will change soon. I think.

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military_tech

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"The check's in the mail." Sure, I believe them.***

I'm actually liking Uverse.

Our switching was a chore. Since Landlord worked from home

I liked it until the price went up and their repair guy ran

TIL McLovin can't afford grass.***

I couldn't justify an acre of sod when the driveway was 70CY***

NICE***

Oh it'll be fine, until a modem or something goes out

This is a concern since I've already had to send a box back.***

Whatever you do, do not lose that UPS tracking number

And this is part of the good service you received?***

No, only that they didn't bug me about my $100.

Have you gotten a bill since then though?

^^^^THIS RIGHT HERE

I switched internet to Charter, and quite literally got 5

Make sure you use Dish Network on your next threat?***

Did you sign up for more than one UVerse service?

Internets and TV. I'd had the claim form about 10 days

Wait-A good customer service story involves them

Again, you fail to see that the good service was that I only

Mark it down - You will recieve a $50 card

I'll fire them on 12/22/2016 for sure.

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